ea99 Terms and Conditions

ea99 is an online betting and casino platform that provides various gaming services for Bangladeshi users, including cricket betting, slots, live casino, and fishing games. By using this platform, you confirm that:

• You are at least 21 years of age.
• You have opened an account on this platform voluntarily and with full awareness.
• You take responsibility for complying with the laws applicable in your jurisdiction.
• All information provided in your account is true, complete, and your own.

ea99 reserves the right to modify these Terms at any time without notice. Continued use of the service after any changes will be considered acceptance of the revised Terms.

2.1 Registration Requirements

To open an account on ea99, you must meet the following conditions:

• Age: Minimum 21 years. We do not accept accounts from minors and reserve the right to request a government-issued ID as proof.
• Each person may open only one account. If multiple accounts are found belonging to the same person, all accounts may be permanently closed and deposited funds may be forfeited.
• The name, mobile number, and payment details provided during account registration must be your own. Using a third party's information is prohibited.
• You agree to cooperate with ea99 in the identity verification process.

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. You are responsible for all activity conducted from your account. If you notice any suspicious activity, notify our support team immediately.

3.1 Deposits

The minimum deposit amount on ea99 is ৳100. We support the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (e.g., Dutch-Bangla Bank, BRAC Bank, Islami Bank).

• Deposits are generally credited to the account instantly.
• The name on the payment method must match the name on the deposit. Transactions may be rejected if there is a name mismatch.
• Deposits made through fraudulent or unauthorized means are strictly prohibited.

3.2 Withdrawals

The minimum withdrawal amount is ৳800. Each withdrawal request is processed within 30 minutes to 3 hours after verification.

• Withdrawals can only be made to the same payment method used for the deposit.
• The required wagering conditions must be met before withdrawing bonus funds (see Section 4 for details).
• Withdrawals may be held until identity verification is complete.
• ea99 may request additional verification or supporting information during the withdrawal process if deemed necessary.

3.3 Anti-Money Laundering Policy

ea99 is committed to preventing money laundering and fraud. All transactions are monitored. In the case of suspicious activity, the account will be reviewed and the relevant authorities will be informed if necessary.

4.1 Welcome Bonus

New users on ea99 will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 gives a ৳1,500 bonus, making a total balance of ৳2,500. Or depositing ৳8,000 gives the maximum ৳5,000 bonus, making a total balance of ৳13,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15x, applied only on the bonus amount (not on deposit + bonus). For example: ৳1,500 bonus × 15 = ৳22,500 must be wagered before withdrawing bonus winnings.

4.3 General Bonus Terms

• Each account can receive the welcome bonus only once.
• Bonuses cannot be transferred to another user.
• Bets placed using a bonus apply to specific games; contact support for details.
• ea99 reserves the right to modify or cancel any bonus offer at any time.
• If an attempt is made to obtain bonuses fraudulently, the account will be cancelled.

5.1 General Betting Rules

All bets and games on ea99 are conducted fairly and transparently. Users may place bets within the available balance in their account. There is no facility to bet on credit or debt.

• If incorrect odds or results are displayed due to a technical error, ea99 reserves the right to void the bet and refund the amount.
• Once a result has been determined, no bet can be changed, cancelled, or reconsidered.
• If a user intentionally exploits a system vulnerability, the account will be suspended.

5.2 Sports Betting

ea99 offers betting on various sports including cricket, football, and kabaddi. All odds are updated in real time. Bets can be changed up until an event starts; after that, the bet is considered final.

5.3 Live Casino and Slots

All casino games are operated using certified Random Number Generator (RNG) technology, which ensures fair results. The terms and conditions of game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.) may also apply.

ea99's VIP program has five tiers. Each tier offers a weekly cashback benefit:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.3% weekly cashback
• Gold: Up to 0.5% weekly cashback
• Platinum: Up to 0.6% weekly cashback
• Diamond: Up to 0.8% weekly cashback

Moving up to a higher VIP tier is possible through regular play. ea99 reserves the right to change cashback rates and benefits. Detailed cashback terms can be obtained from the support team.

The following activities are strictly prohibited and may result in permanent account termination and forfeiture of deposited funds:

• Creating or operating multiple accounts.
• Opening or operating an account using another person's identity.
• Bonus abuse — claiming the same bonus multiple times through multiple accounts.
• Use of software bots, automation tools, or hacking methods.
• Using the platform for money laundering or illegal activities.
• Intentionally exploiting any technical vulnerability in the platform.
• Engaging in collusive or fraudulent behavior with other users.

ea99 reserves the right to investigate, temporarily suspend, or permanently close any account, especially if any irregularity is suspected.

ea99 gives the highest priority to the security of your personal information. The platform uses SSL encryption technology, which keeps your information and transactions secure. Your personal information will be used only for the purpose of providing services and verifying identity. Your information will not be shared with third parties, except where legally required.

For more details, please read our Privacy Policy.

ea99 believes in responsible gaming. This platform is for people aged 21 and above only. We encourage users to set a betting limit for themselves that stays within their financial means.

• View gaming as entertainment, never as a source of income.
• Do not bet with borrowed money.
• Do not try to chase losses in the hope of winning.
• If you experience a gaming problem, contact our support team.

To learn more about responsible gaming, visit our Responsible Gaming page.

The ea99 platform is provided on an "as is" basis. We do not guarantee uninterrupted service. ea99 will not be liable in the following circumstances:

• Loss due to internet connection disruption.
• Loss due to technical issues from a third-party game provider.
• Issues with the user's own device or network.
• Loss resulting from unauthorized access to your account (if caused by your own negligence).
• Natural disasters, cyberattacks, or any event beyond ea99's control.

ea99's total liability will never exceed the actual deposit amount in your account.

If you have any complaint or dispute, please contact our support team first. ea99 provides support 24 hours a day, 7 days a week via live chat and email ([email protected]) in both Bengali and English.

After a complaint is submitted, we will investigate as quickly as possible and inform you. ea99's decision in resolving a dispute will be considered final, unless a legal process is initiated.

ea99 reserves the right to partially or fully modify these Terms at any time. For significant changes, we will endeavor to notify users on the website or by email. However, continued use of the platform after any changes will be considered acceptance of the new Terms.

ea99 reserves the right to close any account for any reason and to discontinue service permanently or temporarily. In the event of service termination, any valid balance in the account will be returned.